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Elfi Furtmueller

Research & Development

Elfi Furtmüller is leading a research project subsidized by the Austrian Science Fund. In her research, she aims to develop an explanatory model to better understand user bonding on career portals and investigates which features, services, designs and architectures contribute to lasting bonds with job board users – applicants and recruiters.

In this context, Elfi endeavors to design sustainable IT architectures for the Human Resource Management domain. Since job boards lack user commitment, she tries to explain the causes of discontinuity of online relationships with applicants and recruiters. Most studies to date view continued use of information systems as an extension of acceptance behaviors (i.e., they employ the same set of pre-acceptance variables to explain both acceptance and committed usage), implicitly assuming that continued usage co-varies with acceptance. Accordingly, research is needed to explain why some internet users discontinue using an online service after accepting it initially (the acceptance-discontinuance anomaly).

Elfi has a Ph.D in Business Administration (University of Linz, Austria) and a Ph.D in Information Systems (University of Twente, the Netherlands).

She has been an Assistant Professor in Information Systems and Change Management at the University of Twente (2007-2012) and has been teaching at various international universities e.g. Foundations of e-Commerce & Social Media at the Victoria University of Wellington in New Zealand. She spent several years in the U.S., in the South and on both coasts, as part of her business studies at the University of Charleston, SC, as an HR Assistant at Siemens in Philadelphia and as Researcher at the Haas School of Business at the University of California, Berkeley.

Elfi is on the Editorial Board of the British Journal of Management. Her research has appeared in various international journals such as the Journal of Service Management, European Journal of Information Systems, European Journal of International Management, Journal of Management Inquiry, Human Systems Management, International Journal of Technology and Human Interaction, Lecture Notes in Business Information Processing and Journal of Management Inquiry.

Since 2004 Elfi has been engaged in e-Learning and curriculum design of e-Learning study programs, and has co-founded the Austrian Management Center http://amc.or.at with offices in Linz and Vienna. Elfi is an enthusiastic cyclist and loves to run in natural surroundings. She also enjoys spinning, zumba, yoga and step aerobics. She climbs mountains and paints with acrylics. Her parents have a farm in Upper Austria where she gets involved in the farmers market every now and then. She is interested in alternative movies, concerts and cabaret.

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